Refund & Cancellation Policy

1. Subscription Plans

Studio99 CalligraphyMaker is offered on a free tier plus two paid monthly plans. Paid plans are billed in advance and renew automatically each month:

• Pro — ₹299 / month, includes 1,500 credits per month and access to all premium fonts
• Enterprise — ₹999 / month, includes unlimited credits and priority processing

Credits are consumed when you generate calligraphy. Adding a generated result to your design does not consume additional credits. Unused monthly credits do not roll over to the next billing period.

2. Billing & Renewal

• Paid subscriptions are billed in advance on a recurring monthly basis
• Your subscription renews automatically until you cancel it
• You authorize us and our payment processor to charge your payment method on each renewal date
• Applicable taxes may be added at checkout
• Payments are processed outside the Adobe and Canva marketplaces by Razorpay; those marketplaces are not involved in the transaction

3. Cancellation

You can cancel your subscription at any time. To cancel:

• Sign in and open your subscription dashboard
• Select the plan you wish to cancel and confirm cancellation

Cancellation stops future renewals. Your plan remains active until the end of the current billing period, after which it will not renew and your account reverts to the free tier. You retain access to paid features until that date.

4. Refunds

Studio99 subscriptions provide access to digital credits and services that are delivered immediately. Because of this, fees already paid are generally non-refundable. We may, at our discretion, issue a refund in the following situations:

• You were charged in error or charged more than once for the same period
• A verified technical fault on our side prevented you from using the service for the billing period, and we were unable to resolve it
• You were charged after a valid cancellation took effect

Refunds are not provided for partially used billing periods, for credits that have already been consumed, or for a change of mind after the service has been used.

5. How to Request a Refund

To request a refund, email us within 7 days of the charge with your account email and the transaction details. We aim to review all requests promptly:

• Send your request to reach@studio99.app
• Include your account email, the plan name, and the date and amount of the charge
• Approved refunds are issued to the original payment method via Razorpay and may take several business days to appear, depending on your bank or card issuer

6. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Material changes will be reflected by the "Last updated" date above and, where appropriate, communicated through our services. Your continued use of a paid subscription after an update constitutes acceptance of the revised policy.

7. Contact Us

For any questions about billing, cancellation, or refunds, please contact us: